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| General Information |
| Discounts |
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Booksellers, chain store bookstores and specialty retailers receive 45% off publisher suggested retail price. Discounts on volume orders will be reviewed on an account-by-account basis. Please email lnoon@noon-books.com or call toll free 1-866-508-8806 |
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Other parties wishing to make volume purchases may contact Lily Noon at lnoon@noon-books.com or Trisha Harrison at tharrison@noon-books.com or call toll free 1-866-508-8806 for more information. |
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Distributors should contact Trisha Harrison or Lily Noon at 1-866-508-8806 to establish an account. |
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| Terms |
| Order online and pay by credit card at our secure site or fax or call us with your order and credit card information. All major credit cards are accepted. Your credit card is never charged until your order ships. |
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Valid Resale License
All parties wishing to purchase books must possess a valid resale or tax-exempt license. |
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Minimum Orders
There are no minimum orders. |
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New Accounts
All new accounts must establish an account before placing an order. Please call 1-866-508-8806 to speak to a customer service representative. Click here to see new account requirements. |
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| How to order |
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Call our toll free number at 1-866-508-8806 Monday through Friday between 9.00 AM and 5:00 PM Pacific Standard Time and ask to place an order. |
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Fax your order to 1-925-736-6177 |
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Email your order to tharrison@noon-book.com or lnoon@noon-books.com |
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Go to www.noon-books.com, log in and place your order |
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Mail your order to Noon Books, 3840 Blackhawk Rd. Suite 100, Danville, CA 94506 |
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| Returns policy |
| All booksellers may return overstock within six months of purchase. Please phone us for authorization and return address. Books returned for credit must be shipped at the customer’s expense. A packing slip with complete customer information must accompany all returns – include name, account number, address, invoice numbers and dates. Please pack carefully so books are not damaged in shipment. Any returned merchandise that is shopworn or damaged in transit will not receive credit. Ship returns to National Mailing, 535 Brennan St, San Jose, CA 95131 ATTN: Noon Books. |
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| Claims |
| Claims for short shipments, damages, or other mis-shipments must be submitted in writing within 30 days of invoice. Please include a photocopy of the original invoice. Any damaged books must be returned within 30 days for a full credit. Please return packing slip indicating that the merchandise was received in damaged condition. |
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| Customer Service |
We’re here for you. We’re happy to help you, answer any questions and help solve problems Monday through Friday from 9:00AM to 5PM Pacific Standard Time.
Please call our toll free line at 1-866-508-8806 or (925) 736-6696. |
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| Shipping and Handling |
| All prices are FOB San Jose. We use FedEx or UPS ground unless you give us different instructions. Customers wishing to ship using their own shipping account should give us this information when ordering. Every effort will be made to ship all orders placed before 2PM that same day. We are happy to ship smaller orders to Alaska, Hawaii, and all other territories using Priority Post Flat rate boxes to keep shipping costs down. |
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| Marketing Support |
| Noon Books knows how competitive the book business is and we want to do everything possible to help increase the sales of Lillian Too books, diary, almanac and other printed materials. We offer downloads that can be used in store or handed to customers. Be sure to log in for any specials, news on Lillian, bookstore signings, upcoming releases and special sales merchandise. |
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